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Hotline: sales@wild-lilies.com
At Wild Lillies, we are committed to providing fast, secure, and discreet delivery of your orders. Please review our shipping policy to understand how we process and deliver your purchases.
1. Shipping Locations
We currently ship within Nigeria. International shipping is not available at this time.
2. Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time & Costs
We offer the following delivery options within Nigeria:
| Location | Estimated Delivery Time | Shipping Fee (₦) |
|---|---|---|
| Lagos (Lekki & Mainland) | 1-2 business days | From ₦2000 |
| Other Lagos Areas | 2-3 business days | From ₦3000 |
| Major Cities (e.g., Abuja, Port Harcourt) | 3-5 business days | From ₦5,000 |
| Other States | 5-7 business days | From ₦10,000 |
Shipping costs may vary based on location and order size.
4. Discreet Packaging
Your privacy is our priority. All orders are shipped in plain, unmarked packaging with no indication of the contents inside.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email or SMS (where applicable).
- You can track your order using the provided details.
6. Failed Delivery & Redelivery
- If a delivery attempt fails due to an incorrect address or unavailability, our courier will attempt redelivery or contact you for further instructions.
- Additional charges may apply for redelivery.
7. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us immediately at info@wild-lillies.com.
- Claims for missing or damaged items must be reported within 48 hours of delivery.